Shipping Information

Each memorial is crafted with care and attention.

Color kiln-fired porcelain: Due to high demand, color kiln-fired porcelain requires four weeks of processing before shipment. Rush processing is unavailable. Shipping transit time is additional. Orders containing any kiln-fired color porcelain item are not eligible for Rush processing, including local pickup.
Standard production for non-kiln items: Approximately 2–3 weeks before shipping
Rush production for eligible non-kiln orders: Choose the separate Rush Production item in your cart for approximately 3–5 business days before shipping. The fee is shown in the cart.
Production starts after we receive your personalization details and any required proof approval. Shipping transit time is additional; a faster shipping method does not speed up production.
📦 Tracking number sent once shipped (allow 24 hrs for carrier updates)
Items are carefully wrapped for safe delivery

Your memorial is made just for you, and we want you to love it.

If we make a personalization error, we’ll replace it at no cost
Due to the custom nature, cancellations must be made within 24 hrs
If your item arrives damaged/cracked, send a photo within 24 hrs of delivery & we’ll replace it free

Losing a beloved pet is never easy. We’re honored to help you create a meaningful memorial.
Call: 501-FUREVER (501-387-3837)
Email: bark@myfurevermemories.com

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